Bureau Service Description

Form Design Standard Service This service will give you the ability to distribute forms that are mainly text orientated (except for say the logo) and have been laid out to capture the maximum amount of data but with user friendliness in mind. Additional parts of this service include checking question layout for both clarity and spelling and reverting back to you should any item be unclear
Pre production proofs will also be provided so that you may make any final adjustments as required.

Graphical Service
This option will give you the ability to distribute forms that contain a greater degree of graphical content or that need colour content included. The layout is usually designed to enhance the user friendliness, clarity and professional image of the form and its contents but may not capture the maximum amount of data in the space provided.

Additional parts of this service include checking question layout for both clarity and spelling and reverting back to you should any item be unclear.

Pre production proofs will also be provided so that you may make any final adjustments as required.

Database Creation

This part of the service creates the type of job/task/survey to be undertaken, e.g. Survey, Group Survey or Personalised Database as well as allowing for data entry of details where necessary.

Survey
This option is for surveys using an anonymous/non-personalised format whereby forms are processed against a named database with the ability to analyse individual forms or aggregate results.

Group Survey
This option allows users to generate a database containing details of a particular Department/Schools/Faculty areas. Forms can then be processed by these groups and the results stored accordingly. Field details stored on the database include the group key and description, both of which allow users to undertake structured queries.

Personalised Database
This database type gives the ability to create individual records for each participant, e.g. names, addresses etc., and then to undertake structured queries on both database information and the responses using the Access Database engine. The system will allow a maximum of thirty user definable fields of up to 255 characters to be defined on the screen and can include not only names and addresses but also age, location, comments etc. to be entered.

Personalised Database - Data Entry Manual
This service allows for individual record details to be manually entered into the system from printed lists supplied by the client. It gives the facility to create separate records for each participant, e.g. names, addresses, comments etc.

Personalized Database - Data Entry Disk Transfer
This method of data entry/transfer allows for vast amounts of individual record details to be transferred from another computer system to the Print & Scan system by either remote porting through the Internet or floppy disk transfer.

Form Printing

Two types of service are available for this aspect of the operation as follows:-

Printing OMR/ICR Scannable Forms (Masters Only)
This service involves Trax UK in the production of the master form templates only and is suitable for either standard or enhanced surveys or personalised forms where bar code labels are to be used on the forms. Once the masters are printed they may then be reproduced through any good quality printing process (such as photocopiers) by you. Additional parts of this service include visually checking and test scanning the master forms through the OMR/ICR scanners, checking the forms produced by you before distribution, including alignment and test scanning and reverting back to you should any problem be encountered.

Printing OMR/ICR Scannable Forms (For Distribution)
This option involves Trax UK in the production of all forms for distribution to individual responders. The service includes visually checking and test scanning random form samples through the OMR/ICR scanners and distribution, including packing, labeling and posting to individual addresses (stationary, specialised covering letters and postage to be supplied by the client as required).

Printing Bar Code Labels
Trax UK will produce Bar Code identification labels for personalised forms. These may either be supplied to the client to affix to the forms in the marked area or Trax UK can undertake this task.

Form Scanning
All returned forms are scanned using optical mark reading (OMR) or Intelligent Character Recognition (ICR) technologies. Past experience has shown that the average scan rate varies due to some papers being returned stapled, damaged, unreadable etc. and an additional part of this service can include reprinting and marking all forms not read during the scanning process.

Reporting/Results

Standard Reporting Details
A standard reporting service including printing aggregate totals, both in results grid format and question format (either numeric, percentile or both but by page only) is available. Structured Query Formats (filtering) and Graphical reporting modes can also be undertaken.

Export Report Details to Disk
A service to export the aggregate database details either over the Internet or by floppy disk is also available as well as data transfer of individual records to the same media.
Export Report Details to SPSS, Excel or Access.

Specialised Reporting Options
Access macros for specific reporting requirements can be written to your specification

Publishing Web Based Surveys

Web Page Design
This service involves designing the HTML page that links to the Print & Scan
Java Applet so that you may publish your forms to the World Wide Web. Other services, such as form and database creation are as detailed above.